Please take the time to view our customer feedback throughout our 17 years of leading the sightseeing tour industry.
As you foreshadowed, it was just fantastic. Keith picked us up right on time at 4am and took us out to Stonehenge for the sunrise Autumn Equinox ceremony. We were walked in by all the druids who had gathered accompanied by bagpipes and drums – the atmosphere was amazing. And as you said you expected, there were relatively few people there compared to the 23,000 who turned up for the Summer celebration. So no problems re crowds and getting in amongst the stones. We then went on to Bath and Lacock. Saw all the sights. Keith did not rush us through – indeed we were back at our hotel at more towards the 5pm mark rather than the 2pm booked. I think Keith had a great day as well and we appreciated him hanging around with us longer than he was contracted for. And his driving was superb – right throughout the trip.
So 5 out of 5 star rating. I’ll post a report on Trip Adviser about you guys in the next couple of days. The key point I think which I picked up about Stonehenge Guided Tours is not only you deliver what you say you will, but you genuinely go the extra distance and effort to really look after your customers and try to accommodate what they are after. For other tour companies I contacted in London before being so fortunate to get in contact with you, it was all too hard.
Well done and again my great thanks. It sure was the highlight of our recent trip to the UK!
Cheers and best regards (October 2013)
Thank you Simon for a great memory on my vacation and for processing the refund. It appeared on my statement today. The bus was on time. The guide was great. We has a great time. Etc..... I would reccomend your tours to others. Thank you and have a great day! Jeffrey......
(Spring Equinx Tour 2013)
Dear Stonehenge Tours,
I am writing to let you know what a wonderful time we had! Our tour guide and he was terrific!! My entire family was very grateful for such a well versed guide. He made the entire trip very, very enjoyable. We have decided to return to England and Scotland for golfing and will surely book your tour again. Thanks again for a wonderful time!!
February 20, 2013
The trip was great. We really enjoyed the special treatment of a private tour and having the comfort of the MB coach. A great tour guide. From the time we got started he was able to tell us different facts about what we were seeing, not just in the towns we went to. Thanks again for arranging on short notice and for the great treatment. I'll keep your information for the future and to pass along to friends who head to England.
Thank you for the note asking for our feedback. We had an amazing morning with Damon, our superb guide and driver, and went to all the places that we were interested in, and saw more than we thought we would. Greg and I, although from Australia, live here in London and our friends who joined us for the day are also Australians and were here on holiday, so it made it a very special day. We have many visitors, both family and friends, and apart from recommending your company to other friends here in the UK., we WILL be doing this day out with you again when more friends come.
In other words, we had a wonderful day and look forward to many more like that with your company.
With very best regards
Crystal and Greg Lockhart
We just returned from our trip to London, and wanted to contact you and tell you that out of four tours, our best experience was with your tour guide, He was our first tour guide,Merlin and set a standard that the others just couldn't live up to. (We also toured with British Shrinkers and Evans Evans.). Melin was very organized, and was friendly and very knowledgeable. He was able to add so many interesting insights to the things that we saw. I am a high school teacher in the U.S., and I was impressed by the fact that David answered all of our questions about everything, whether profound or rather stupid. We found ourselves comparing every other guide to him throughout the entire trip.
We will defintely be recommending you to everyone we know, thanks to our good experience with Merlin. He really is an asset to your company.
Thank you so much for the wonderful Stonehenge Inner Circle Tour. Our tor director, Pat was very informative and great fun. I want to share a brief story with you: as a high school student, I received a copy of Sir Walter Scott's Lady of the Lake from my teacher with the following inscription: "Someday I will touch the monoliths at Stonehenge for I know Merlin has stored his power there. I hope you can too. June 13, 1986." Twenty one years later, your tour company allowed for me to fulfill my dream of touching the stones at Stonehenge. Thank you for this opportunity. I am forever grateful!
On Monday, 5 September, I was part of your tour to Lacock, Bath, and Stonehenge. I wanted to write and mention that this was a wonderful tour and that it was greatly enhanced by Peter, our guide. He provided a great deal of interesting information, extended extra effort to make us comfortable and happy, and was very friendly. Peter and the tour members quickly became like a group of friends having a fun and interesting day trip. I'm very pleased I chose your company for my one tour while in London and am grateful that Peter was the guide.
Robert Krikorian - September
Just wanted to drop you a line to let you know that we enjoyed our day tour to Bath and Stonehenge on Monday August 29th. Our tour guide was great and offered us more than the standard package! We appreciated his knowledge and his flexibility.
Emma Maguire and Ronnie Oliver
Hello. I went on the Friday, 19 August, All Access Stonehenge tour. Chris was the guide. It was a fantastic trip; When I was taking on one the pics of Stonehenge and the sunset, he walked across and it came out well. Please forward this pic to Chris and tell him thank you, again. All my Stonehenge pics are on Snapfish (you are welcome to view them from this link)...they are amazing...the sunset was spectacular!
All the best.
I've traveled extensively to several countries and taken many tours, and I've found your company's tours to be the best planned and best guided of all. Your driver/guides are very friendly, knowledgeable, and humorous. And they will always try to accomodate a special request if they can. For instance, David took us on a route to Avebury where he knew there was a crop circle because someone had asked to see one. The variety of places that you go to and the different combinations of attractions give tourists a wonderful flavor of England. And the door-to-door pick-up and delivery of your guests is an extra treat, providing safety and saving wear and tear on a tired traveler's feet. I highly recomend you to everyone I know and will not hesitate to book you on my next trip to your lovely land.
With much appreciation,
Few people realise what a treat and unusual day it is to actually go into the middle of the stone circle we consider ourselves very fortunate. So please use this a a testimomonial and i will endevour to not only tell evrryone about the tour but that the testimonials are real too!!!!!
I just wanted to drop you an email to thank you for fantastic stonhenge inner circle tour that i went on last thursday. the itinery of the tour was excellent, the places we visited were breathtaking, and we found the guide very informative, amusing and his encyclopaedic knowledge of the area and it's history was very impressive and complimeted the tour very well .Also, the tour was made extra special as i proposed to my girlfriend (now fiance!) while we were at stonehenge, and cant thank you enough for making the day truly memorable!
Thanks again and i look forward to joining you on another tour (Honeymoon possibly?? :-)
Wow! Thanks so much, Kirsty, for your understanding and help. Now I truly understand why your company was so highly touted and I am very glad I chose you. I am out of the hospital now and having a follow up tomorrow so will then have an idea of when I can travel. We will try to avoid peak travel times and will contact you again as soon as I can make hotel and air reservations. Thank you again, for your kind and generous assistance with this problem.
Just back from our trip to London and the English countryside. The highlight of our stay was the tour out to Bath and the stones with the guide David. Our tour left london on sun. morning apr. 17th....we saw so much and had sucha good time. Thank you again Nick for making our trip so wonderful. Should have gone with your tour company out to the Cotswolds as the train schedule ended up not allowing us to go ourselves out to Morten-on-Marsh...and we missed the cotswolds all together...very disappointing....sigh. Next time we will book a few tours with your
company...thank you again.
Just a quick note to say a great big thank you and to let you know what a fantastic time we had on your tour! Everything was perfectly organised and we were made to feel special the whole time. The tour guide was a joy - he was really enthusiastic and totally knew his stuff and your booking staff were really friendly and helpful. It was a perfect day and we've already started planning a return trip.
Again, many thanks!!
Rachel - June 2011
I took your 5000 Years in a Day on May 15th, Sunday and would very much like to know the name of the Pub we had lunch at. I thoroughly enjoyed the tour and have recommended it to others. I also took a tour to the Cotswolds through Evan Evans (?) but it was FAR from being as good as yours...
Thank you for your assistance with the above.
James - I have found a hotel and booked it. I have also supplied your company with the details and have rec'd confirmation of this. I want to say thank you for all your assistance. I have been wanting to travel Europe for twenty years and in just ten days my journey begins. Companies and employees such as yourself are making the planning of this trip easy and exciting.
I very much look forward to the tour and please pass on to your supervisor that it is people like yourself with your exceptional customer service skills that make a company great.
Thank you again.
Vancouver Island - March 2012
I've read many of the comments from other clients and I just have to add mine. We have visited London several times, but wanted to get out and see the countryside this time. Are we ever glad we choose the 5000 Years in a Day tour to Salisbury, Stonehenge, Old Sarum, and Avebury. We
were picked-up right at the front door of our hotel, the mini-van was comfortable, but best of all the guide (David) was just great. He really
knew his stuff and his delivery was excellent. Although he had done this tour umpteen times, it seemed like he was seeing everything for the first
time just like his guests. Thanks again for a great experience that my wife and I still talk about.
30 January 2011
Hi, my husband and I took the STONEHENGE INNER CIRCLE SUNRISE tour on Monday 3rd January 2005. I just wanted to say what a wonderful experience we both had and would recommend it to everyone. The tour guide was fantastic and so informative and to be able to go up to the stones without the presence of hundreds of tourists was a valuable and unique experience.
Thank you so much for this opportunity,
Tracey and Nicolas
Just a quick note to let you know how much we enjoyed our tour today. It significantly exceeded our expectations. Stonehenge at sunrise was beautiful; the rest of the tour was lovely. Robert was the best tour guide any of us could remember having; we especially appreciate him arranging for the rainbow to appear at Stonehenge at sunrise (*grin*) and a wonderful pub lunch.
Thanks again for all your work.
Stephen D. Poe
Flattes, Boston MA USA
Thursday, January 13, 2012
Just wanted to drop you a note now that I'm home to say thanks very much! The tour was fabulous and absolutely the highlight of my trip. The weather could not have been more cooperative and seeing both the sun rise and the full moon set in the center of Stonehenge was beyond exquisite. Dave the driver was wonderful too. You will be hearing from me again as I'm bound for England again this year and will be checking out another of your tours (or two!!) Many thanks again, and best to you all for a Happy New Year.
03 January 2012 17:13
We recently took the Stonehenge Special Access tour with Chris and I just wanted to thank you for what turned out to be the highlight of our trip to England. Chris was informative and friendly and surprised us with a quick side tour to the Saxon Church that was a thrill for us all. I cannot say enough about your wonderful service. Thank you so much for making this trip so special for my family. It exceeded our expectations.
Sunday August 22, 2011
Dear Stonehenge Tours
This email is in the "better late than never" category.On Saturday, 8 May 2004, I took your "magical" day tour to Stonehenge, Glastonbury, and Avebury.When I was younger and visited England, I took a number of tours and, eventually, tired of them. In fact, I had become quite critical and it was with some trepidation that I signed up for this one...however:1), The minibus was comfortable and the fact that you limit the number of people per tour is great, 2) the tour went places that I actually I wanted to go and there were no unwanted stops for shopping, 3) it was well paced with enough time for a layperson-tourist such as myself to enjoy the sites without being hurried or being bored.Our driver-guide was Nick (I'm sure he has a last name but I never found it out) and his enthusiasm for what he was doing coupled with a very good knowledge of what we were seeing made this trip one of the best I have taken in a long time. He was neither ignorant nor cloying and it seemed to me that he was enjoying the trip almost as much as we were. So thank you for a wonderful day. I will recommend your company to all of my friends who visit and someday...after this trip is paid for...I hope to come back and take another tour with you.
Sincerely, Joe Lindenfeld
Memphis, TN 38104-5116 - U.S.A.
Wednesday, June 02, 2011
We are middle-aged Canadian academics, who were on our first-ever trip to the UK. In our ten days as tourists there, we enjoyed a marvellous array of sights, encounters with people, concerts, theatre, museums, etc. However, at the very top of our list of wonderful experiences was your tour on Sept 4th.
John and Connie, Nova Scotia, Canada,
We were really happy at being in a small group rather than a full-sized bus, and the preliminary stops were a wonderful lead-in to Stonehenge itself. And, or course, being able to get so close to the stones was a special experience we will never forget.
Angie and David Boyter
I was on the 7th August Special Access tour with Nick and learned so much from him. He also made sure that every one in our group of 11 was having a good time. I never felt rushed at any of the sites we visited. While there was 'group time' where David gave us history and explanations, we also had time to wander around. Nick was very helpful in answering any questions we had and also offered suggestions for the rest of my stay in London.
I took this tour on the very first day of my trip and when I returned to my hotel that night, I thought to myself, 'How can the rest of my trip ever measure up to today?!'
Our guide, Nick, and driver, Ian, were fabulous. I hope to return to Britain and take another one of your tours, as they are smoothly run, comfortable and a lot of fun. Not only did we receive a great deal of information, but we were still able to do some roaming of our own. The pub lunch was great, as was the comfort in the bus. You all were also great in rearranging your pickup schedule when our tube station was closed.Thanks again and I will recommend you to all I know!!
Sincerely,Lisa Bundy, Montgomery, Alabama, USA